tk999i Terms and Conditions
Please read these terms and conditions carefully before using the tk999i platform. This document forms the basis of the agreement between you and us.
These terms and conditions ("Terms") govern the tk999i platform and all its services. By accessing the website or opening an account, you are considered to have agreed to these Terms. If you do not agree with any term, please do not use the platform.
1General Provisions
tk999i ("Platform", "we", "us") provides an online casino and betting service for players in Bangladesh. These Terms apply to all sections of the platform — slots, cricket betting, live casino, crash games, and all other gaming products.
We reserve the right to modify these Terms at any time. Continued use of the platform after any changes means you have agreed to the updated Terms. For significant changes, we will send a notification to your registered email.
2Eligibility and Age Restriction
To open an account and play on tk999i, you must meet the following eligibility requirements:
We may request government-issued identification for age and identity verification at any time. We reserve the right to hold withdrawals until verification is complete.
3Account Registration and Security
3.1 Registration Process
To open an account on tk999i, you must provide your correct name, email address, mobile number, and a strong password. By registering an account, you agree to these terms and conditions and our Privacy Policy.
3.2 Account Security
It is your responsibility to keep your account login details completely confidential. You are responsible for all activity carried out from your account. If you suspect unauthorized access to your account, please contact us immediately via live chat.
3.3 Account Closure
We may temporarily suspend or permanently close any account in the following circumstances:
- Providing false information or engaging in fraudulent activity
- Operating multiple accounts
- Abusing the bonus system
- Money laundering or suspicious financial transactions
- Other violations of these Terms
4Deposit and Withdrawal Policy
4.1 Deposit Rules
The minimum deposit amount on tk999i is ৳300. We accept the following payment methods: bKash, Nagad, Rocket, and bank transfer. All deposit transactions are secured with SSL encryption technology.
Deposited funds must come from your own payment account only — deposits from third-party accounts are not accepted.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests from verified accounts are generally processed within 1 hour. Withdrawals can only be made using the same method used for the deposit.
A withdrawal request may be held for review for security reasons. In such cases, our team will contact you within 24 hours.
4.3 Currency
All transactions are conducted in Bangladeshi Taka (৳ / BDT). For transactions in foreign currencies, the applicable exchange rate will apply.
5Bonus and Promotion Terms
5.1 Welcome Bonus
tk999i offers new players a 100% bonus on their first deposit up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus (total balance ৳2,000). Or depositing ৳12,000 gives a maximum bonus of ৳5,000 (total balance ৳17,000).
5.2 Wagering Requirements
Bonus funds must be wagered 20 times before they can be withdrawn. This means a ৳1,000 bonus requires a total of ৳20,000 in bets. Bonus funds cannot be withdrawn until the wagering requirement is met.
5.3 General Bonus Rules
- Each bonus offer has a specific validity period. Any unused bonus will be cancelled after the period expires.
- If bonus abuse is suspected, we reserve the right to cancel the bonus and review the account.
- Multiple bonuses cannot be active at the same time unless the offer explicitly permits it.
- Separate terms and conditions may apply for free bets or special promotions.
- Bonuses are for entertainment purposes only — taking advantage of bonuses through specific wagering strategies or arbitrage is prohibited.
6Gaming Rules
6.1 Game Fairness
tk999i works with world-class game providers — such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming. These providers use independent audits and random number generators for their games, ensuring fair play.
6.2 Betting Limits
Each game has its own minimum and maximum betting limits, which are clearly stated in the game interface. tk999i reserves the right to change betting limits for any game or category at any time.
6.3 Technical Issues
If a game stops mid-session due to a technical error, we will provide a fair resolution based on log records. tk999i will not be responsible for any loss caused by server downtime or internet disconnection.
6.4 Prohibited Activities
- Playing games using bots, automated software, or any artificial assistance.
- Unauthorized modification of or interference with gaming systems or software.
- Collusion or cooperation with other players against the platform.
- Knowingly exploiting system bugs or errors.
7VIP Program
tk999i's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are provided at each tier:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.5% weekly cashback
- Gold: up to 0.7% weekly cashback
- Platinum: up to 1.0% weekly cashback
- Diamond: up to 1.2% weekly cashback
VIP tier progression depends on the player's activity and overall engagement. tk999i reserves the right to change, suspend, or cancel VIP benefits at any time.
8Responsible Gaming
tk999i is firmly committed to responsible gaming. We believe gaming is a form of entertainment, not a solution to financial problems. We therefore help players develop safe and healthy gaming habits.
On our Responsible Gaming page, you will find options to set deposit limits, session time limits, take self-imposed breaks, and self-exclude. If you feel gaming is having a negative impact on your life, please contact our support team.
tk999i is for players aged 21 and above only. Minors are not permitted to use this platform under any circumstances.
9Privacy and Data Protection
tk999i gives the highest priority to protecting your personal information. All information provided on our platform is secured with SSL encryption technology. We never sell your personal information to third parties.
To learn more about what information we collect, how we use it, and what rights you have, please read our Privacy Policy.
To comply with Anti-Money Laundering (AML) regulations, we may be required to share information in accordance with instructions from legal authorities.
10Intellectual Property Rights
All content published on the tk999i website — logos, graphics, text, software, code, and design — is the intellectual property of tk999i or its relevant licensors. This content may not be used, copied, distributed, or modified for any purpose without prior written permission.
11Limitation of Liability
tk999i strives to provide as reliable and uninterrupted a service as possible. However, we will not be liable in the following circumstances:
- If service is disrupted due to internet disconnection or ISP issues.
- If there is a delay due to a technical error by a third-party payment provider.
- If the service is unavailable during unplanned server maintenance.
- If certain services must be restricted due to legal obligations.
- As a result of the user's own negligence or account security failure.
tk999i bears no responsibility for compensation for financial losses from gaming. Gaming carries full risk and you participate at your own responsibility.
12Dispute Resolution
For any dispute or complaint, please first contact our customer service team. We provide support via 24/7 live chat and strive to resolve any issue quickly and fairly.
To contact us by email: [email protected]
For written complaints, we generally respond within business days. If the matter is not resolved through our internal resolution process, it will be escalated to a higher level.
13Amendments and Applicable Law
These terms and conditions may be changed at any time. For significant changes, we will publish a notice on the website and send a notification to your registered email. Continued use of the platform after changes means you are considered to have agreed to the new terms.
If any part of these Terms becomes invalid or unenforceable, the remaining parts will remain fully in effect.
Have a question?
If you have any questions or comments about these terms and conditions, please contact us. Our support team is available 24/7.
- Live Chat: available in Bengali 24/7
- [email protected]